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Behavioral Wellness Program

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Welcome to the Behavioral Wellness Program™, an innovative, validated solution to a costly problem.

The Behavioral Wellness Program™ (BWP) delivers unmatched value to its three audiences: individual consumers, their employers, and their health insurers. This comprehensive and confidential program has evolved over the last 20 years based on the results of over 500,000 completed programs. It has been integrated into the organizations of employers of all sizes - from 50 to 120,000 employees. These experiences provide a never-ending source of improvement that keeps this powerful program the best in its class.

We've been able to help people discover the roots of their stress, determine the behaviors that enable stress to take hold, and provide simple and effective tools to control stress and promote behavioral wellness for years to come. We are able to accomplish this by understanding that the sources and symptoms of stress are unique to each individual and that there is no ultimate solution that eliminates all health risks at once. The BWP engages each person according to his or her unique pattern of health behaviors, stress sources, and symptoms, and creates solutions tailored to the individual.

We help employers discover the causes of stress in their companies as well as the cost exposures and performance vulnerabilities they generate. Based on aggregate employee stress data, we provide solutions that reshape or reinforce management strategies. Stress and its associated health risks cost the average employer $650 per employee per month (PEPM). By revealing all of these stress-related concerns, employers are able to implement effective solutions which maximize their return on investment in the workforce.

    The Behavioral Wellness Program in Action

  1. Participants begin by completing an assessment of their behavioral health by identifying their resiliency to stress, along with its sources and symptoms.
  2. A personalized report highlights the individual’s high risk and healthy behaviors, then lays out a path to improved wellness.
  3. The participant is motivated and informed about high-risk behaviors through a personalized resource library.
  4. When the individual is ready to take action, we guide them through the change process by creating a customized action plan.


The Key Steps in the Behavioral Wellness Program Process [DEAR]

The Behavioral Wellness Program™ is powered by The DEAR Behavioral Health System. Using a 4-step process, we are able to empower participants – those concerned with only one stress or those overwhelmed by many – to improve the quality of their lives. Over 25 years of research, study, and application have proven that not only is DEAR effective in providing the information and support people need to make real-life changes, it also motivates them to take responsibility for their own behavioral health.

Discovery: The process begins by helping participants identify the sources and symptoms of stress that impact their daily lives. Through an interactive, online assessment, those roots of stress are identified. Assessment is the critical first step in tailoring the program to fit the needs of the individual. We also measure the lifestyle and personal resources that predict resiliency to stress and its consequences.

Engagement: The BWP guides the individual to reflect on the demands and pressures they face and empowers them to organize their behavior accordingly. Understanding that not all individuals are ready to make a full commitment to change, we personalize an experience that can improve one's behavioral health at any stage of the change process. This is accomplished by tailoring an expansive library of educational and motivational resources that sends the right message at the right time. Your demonstration that you care enough to provide the Program, stimulates participants to engage their own behavioral wellness.

Action: An individual’s behavioral health will not truly improve without engaging in a defined course of action. When participants are ready to take action on one or more identified issues, we guide them through a proactive process of documenting the benefits, barriers, supports, and steps necessary to reach their goal. Never leaving the participant without support, we provide the encouragement and resources to overcome the behaviors that previously prevented positive changes from taking place.

Reward: This is what it's all about and all stakeholders share in the rewards of the BWP. The individual gains improved physical health, peace of mind, and higher personal performance. The employer receives (1) a more productive workforce, (2) identification and resolution of organizational inefficiencies, (3) coordination with Disease Management programs of how the behavioral characteristics of an individual may be impacting their medical well-being, and (4) lower healthcare costs. Insurers benefit from a reduction in claims. The combined savings from the improvement in employee behavioral health, the four benefits to the employer, and the reduced claims are so strong that the combined value grows exponentially.


CASE STUDIES

Fortune 50 Company saves $13M in one year from psychiatric benefits alone

20,000 Participants: Savings $50 Per Employee Per Month (PEPM)


 The Situation: A Fortune 50 company with 110,000 employees discovered that 20% of their workforce was responsible for 80% of health benefits utilization and 90% of the stress-related worker’s compensation claims over three years.

The Solution: The BWP was made available to high utilizers. Stress data analysis showed that 85% of parents found disciplining their children to be a highly stressful issue. This was significant in that a major health benefit cost was adolescent in-patient psychiatric treatment. The company implemented parenting workshops and began monitoring the psychiatric facilities most used by employee families for abuses.

Resolution: With the targeted stress reduction programs initiated as a result of the BWP results, the company was able to cut $13 million in psychiatric health benefits in one year.


Identifying and retraining "stress carrier" managers reduces turnover from 40% to 20% in six months

350 Participants: Savings $167 PEPM

 The Situation: High turnover at this 350-employee state hospital was unmanageable, unproductive, and very costly. A limited recruitment and training budget had made it necessary to divert funds from direct service areas and created a reduction in services.

The Solution:The staff indicated problems with supervisors and managers as well as workload as their major stresses at work. Grouped data were broken down by supervisory units, and data analysis showed the problem was significantly worse in some departments than in others. The nature or amount of work did not impact stress levels as much as the supervisor’s management style.

Resolution: Retraining programs were initiated to change supervisory styles. Retraining these "stress carriers" cut stress in their departments to the level of the general hospital and helped cut turnover in half, while increasing morale in departments that had been miserable before the intervention.


Federal agency cuts turnover rate from 40% to 15% in three years by identifying stress patterns and changing hiring philosophy

47 Participants: Savings $754 PEPM

The Situation: A 47-person government agency with a 40% turnover rate was experiencing serious problems with employee morale and stress.

The Solution: All agency employees were administered the BWP. Individual BWP data were grouped to form a Company Stress Profile (CSP). Based upon CSP data, the agency modified its hiring practices to recruit from a different demographic sector. As a result, turnover rate went from 40% to 15% over a three-year period.

Resolution:In addition to the savings associated with enhanced retention, the agency also experienced an increase in individual production that eliminated the need for three employees.



 

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